![]() Once you have deactivated other devices, you may need to Retry on the new device if you got an error message similar to this. Se il tuo indirizzo e-mail principale non funziona, prova l’e-mail di un altro account. Once you have one or zero devices, you will be able to use Creative Cloud on another device. Il tuo Adobe ID è l’indirizzo e-mail che hai utilizzato per l’iscrizione o l’acquisto dell’applicazione o servizio Adobe. From there you have the option to sign yourself out of all other computers or devices. Click on Plans and payment drop down at the top of the screen. Click on Help & Support, Manage my account. To do this you will need to visit sign in with your Adobe account. (2) If you do not have access to the old computer for some reason, you are still able to deactivate the old computer. This process allows you to install the software on several computers, but only have 2 activated at a time. This will deactivate your personal subscription on the computer allowing you to install and use the software on another device. You simply need to open the Creative Cloud app, click the circle in the top right, and then click the Sign Out button. (1) If you have access to the old computer then the solution is simple. ![]() When a user runs into this problem, there are two scenarios they may face: (1) they have access to the old computer or (2) they are unable to access the software on the old computer for any reason. Often users find themselves in a situation where they have already activated Creative Cloud (CC) twice but wish to install the software on another computer. For personal and student machines, named licenses are available but these may be activated on no more than two computers at a time. These installs are not tied to an individual user. Shared Device License (SDL) installs are available for University-owned equipment. ![]() Adobe Creative Cloud is available to all students, faculty, and staff. You are now logged in and ready to use the product.Through a partnership with Adobe, Clemson is licensed for the complete Adobe Creative Cloud - a suite of software that includes titles focused around photography, video, audio and design.Enter your SU username(not email address) and password. This is quite common and usually happens because the organization has multiple contracts with Adobe, and each contract provides discrete entitlements to Adobe services.You will be forwarded to the standard SU login screen.If prompted to choose an account select the Enterprise ID Login.Enter your SU email address and hit Tab.If you are not automatically prompted to Sign In, click Sign In on the top right corner to proceed to login with your SU email and password.Once the application opens it will take you to a login screen.Select the folder of the Adobe application you wish to use and double click the Application icon.If you are on a Mac at the top of your screen choose Go and then Applications.Double Click the Adobe program desired from the list of available applications.If you are on a Windows based PC click on the Windows Logo in the bottom left corner of the screen.SU temp accounts do not have direct access to login to the Adobe Creative Cloud applications.ĭirections for accessing Adobe applications are: **Note: Guest users using SU temp accounts must create their own personal Adobe ID by going to and creating their account using a personal email address. In order to access Adobe products on select IT computer lab and public SU computers, you will need to login to Adobe using your SU login and password.
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